online presence

Crafting Your Digital Legacy: The Art of Establishing a Powerful Online Footprint

In the vast expanse of the digital world, your online footprint is more than just a mark; it’s a legacy that defines your brand’s journey and impact. “Crafting Your Digital Legacy: The Art of Establishing a Powerful Online Footprint” invites you on an exploratory voyage to carve out a digital identity that resonates with strength, […]

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Social Media Relationship Management

How to Succeed with your Social Customer Relationship Management

Photo by ROMAN ODINTSOV Social customer relationship management (CRM) has come to the fore with the advent of web 2.0 and the development of social media platforms such as Facebook. Indeed, Facebook is one of the most popular and widely used examples of a web 2.0 platform. Launched in 2004, Facebook allows users to create

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