Artificial intelligence (AI) is intelligence exhibited by machines. AI, still science fiction for most of us, is now becoming a daunting reality in the retail sector. Although we have learned machines (e.g. robots) for some time now, connecting them with the internet may accelerate digital disruption. Digital disruption occurs because unmet needs in the market and in our societies can be addressed through digital means 1.
Continue reading Artificial Intelligence – Digital Outcomes or Digital Disruptions for Retailers?
Social media sites have created one of the most exciting and efficient opportunities for retailers to reach their customers. It also offer great opportunities for the owners of social media networking sites to get ‘pay per click’ income when retailers post ads on the sites and visitors click on the ‘buy’ buttons to buy stuff.
Continue reading Retail Customers use of Social Media Sites
The way forward for retail is Bricks and Clicks (doing business in a shop and online). In an article earlier this year Justin Taylor head of EMEA retail trying to console Bricks and Mortar (physical stores) retailers said: “despite the impact of e-commerce, physical stores remain a cornerstone of consumer engagement”.
The question that remains to be answered is: Why is online retail growing worldwide and, at the same time, Bricks and Mortar retailers that are not engaging their customers online are closing down?
Continue reading Bricks and Clicks Retailers – the Best of Both Worlds
Retailers who are for years in business are using technology that is developed for running a physical shop (Bricks and Mortar) better and making shopping for their customers easier. A study by Forrester Consulting found that although 90% of the UK retailers are now doing business online. Sadly, most of them find it difficult to join their online and offline technology. Moreover, only 26% of the retailers interviewed mentioned that their sales are influenced by the online channel.
Continue reading Retailers Biggest Challenge – Integrating Online with Offline
Growing your mobile sales in the retail channel starts by delivering the same type of experiences consumers are encountering while shopping online using a computer.
Mobile has since 2014 exceed personal computers for internet usage…
The growth of mobile devices
Continue reading More Mobile Sales For Online Retailers
Are you frustrated with high delivery costs, dangerous roads and Post Office strikes? No problem, the future use of a ‘commercial’ delivery drone may provide an exciting alternative…
Are drones for delivery science fiction for now?
Continue reading A Drone on My Roof – Another Delivery from my Favorite Online Retailer
How ever inviting it may seem, starting an online retail business is not easy. So, here’s some points that may help prepare you what is coming…
Continue reading Starting an Online Retail Business