Read Your Customers’ Minds
To read your customers’ minds is not a gift some people have. In fact, it’s all about knowing your customer. Therefore your needs to answer critical questions about them:
- Do you know what your customers want?
- Can you give your customers what they want?
- Can you solve their problems, or let their dreams become reality?
This piece touch on the principles of customer knowledge and will give you a starting point to do deeper research about their needs and wants…