Management consultant, blog writer, dreamer
Many companies still believe that their customers exchange money for products that they offer. You rather should offer value to your customers…
Starting your own business takes more than getting money to cover your start up costs. Prospective business owners should consider the following costs of starting their own business:
Our business environment is changing every second in an Internet economy driven by e-commerce.
Back in the old days change was something you give back when someone buys something from your shop. Today change is part of a retailer’s life and the way he or she adapts to it may be the difference between success and failure.
High delivery costs of standard online shopping will force grocers to invest more in click and collect services (TheGrocer).
How easy is it to order and pay form your groceries and then collect it from your favorite grocer? The money that the grocer saves by not delivering can be passed on to you, both you and the grocer are winning here.
Online shopping is fast becoming the favorite way to do shopping. It has happened now – more books are sold online than in Bricks and Mortar book shops during 2012.
Job losses are increasing in the retail sector. It is feared that the retail sector in the UK will shed thousands of jobs as retailers move from “Bricks” to “Clicks”.
There’s no doubt about it, retailers need to be outstanding in order to please customers.
The Wise Marketer reports that the overall satisfaction of retail customers has grown 23% over the past six years. They ascribed this growth to the increasing use of digital technology by Brick and Mortar retailers.
Online retailers that make promises that they can’t deliver are in danger to sacrifice the trust that their customers have in their brands…
Targeting smartphone customers. How can Bricks and Mortar retailers respond to customers that use their smart phones to compare product prices online?
Did you ever wonder why your customers do their shopping with a smartphone in one hand? Well, they are probably comparing the price of your products online. If your prices are higher, they will leave your shop to buy their products elsewhere at a better price.
After Bricks and Mortar retailers have paid their bills and staff, there’s not much money left to discount prices to steal a sale from online retailers. How can they compete with online retailers?